Returns & Refund Policy

Returns

If you are not completely satisfied with your order, I will do everything I can to try and make it better!

Please look over your order as soon as you receive it. If you are not satisfied with your order please contact me at naturalsecretsboutiquellc@gmail.com within 10 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact me as soon as possible so I can get that sorted out for you.

• Merchandise may be returned for store credit. Merchandise must be returned within 30 days of the date your order shipped from the boutique.
• All returned items must remain un-washed, un-worn, and with the original tag attached.
• All sale items are final and cannot be returned.
• The customer is responsible for the shipping and handling of returned items.
• Original shipping fees are non-refundable.
• Send all returns to:
  
  Natural Secrets Boutique
  1100 N Chicago Ave Suite A3 Goshen, IN 46528

 

Exchanges

I have limited number of styles. Because of this, I can’t guarantee an exchange. Don’t worry, I will issue a store credit for any style that isn’t available for exchange. Store credit will be sent to you as a coupon code for your next order!

 

Changing or cancelling your order.

I get it, life happens and you need to make some adjustments. Contact me immediately and I will make any changes you need or get your order canceled.